HOW WE WORK

Open More Doors With Experience-led Plan Management And Better Value From Your NDIS Funding

We exist to make a difference in the lives of those living with a disability in our local community through tailored support, with a strong focus on plan management. We understand that managing your NDIS plan can be an overwhelming experience, especially when piles of paperwork and payment tracking are involved. We became an NDIS registered provider to ease the stress, save you time on endless admin, and keep track of your funding.

Our staff are registered NDIS plan managers with years of personal and professional experience across disability support, plan management and community care.

We Take The Stress Out Of Paying Your Invoices On Time, Keeping Track Of Your Allocated Funding And Spend

As your NDIS plan manager, Support Chain will:

Receive and pay your invoices on time, removing the headache of payment-tracking and extra admin.

Understand and optimise your allocated funding, so you have access to the best services for your needs.

Coordinate your claim submission and keep you updated with the progress from start to finish.

Maintain clear communication with you about remaining funds and identify where your funds could be better spent.

A Dedicated Plan Manager Gives You All The Control Without All The Paperwork

Support Chain helps you get the most out of your plan at no extra cost to you. Choose Support Chain as your NDIS plan manager, and we’ll take care of the rest. Here’s how we work:

Your service provider/s (e.g. a physio or transportation service) forward their invoices to us at [email protected]
We’ll communicate with you for permission to pay the invoice on your behalf.
We submit a claim for the invoice from the NDIS directly.
Once the claim is approved, we’ll pay the invoice for you and keep track of your payments and budget.
We will confirm with you and your provider once we’ve paid the invoice.

Why Choose Support Chain To Help Manage Your NDIS Plan?

We understand some things in life can be complicated, but managing your NDIS plan doesn’t have to be one of them. Choosing us to help manage your plan means:

No Extra Costs

We get paid directly by NDIS, so your funding won’t be impacted.

We’re Fast

We endeavour to pay invoices quickly, so your budget is always up to date.

You’re In Control

You get to choose which service providers and support you want.

Payment-tracking

So your funding balance is always up to date, and you know how much you’ve spent.

Your Information Is Private

And we like to keep it that way. Your information remains private and secure with us.

Clear Communication

No one slips through the cracks with our team. We always keep in touch with you.

Have Questions About Our Plan Management Service?

We’d love to hear from you and answer any question you may have. Simply call us on 0417 498 862 between 9am – 4:30pm Monday to Friday, or email us at [email protected]

In the meantime, please refer to our blog for more information about how disability services work with clients and what to expect.